Endowment Surrender
Plus
is
a trading Style of Becque Wayman Investments Ltd
which is an Appointed Representative of Financial Limited, which is Authorised and Regulated by the
Financial
Services Authority No: 498298
Endowment Surrender Plus
PO Box 276
Macclesfield
SK11 0FP
Tel: 01625 433222
Fax: 01625 433111
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Testimonials
| Dear
Mr Wayman
I hope you do not mind me contacting you by e-mail.
I have recently banked a cheque as a result of the sale of my endowment
and wanted to express my thanks for the service provided by your staff,
particularly N. I was initially sceptical about selling my
endowment, however N explained the process and was helpful
throughout. I had to forward personal details and the documents were
sent back within days.
As it happens my last contact with ESP was to enquire when the cheque
would be posted out and I spoke to M, who was equally helpful.
It makes a change to deal with a company where customer service matters.
Please pass on my thanks to your staff.
Regards
Mr M. H
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| Dear
Mr Wayman
Just a quick line to let you know that the cheque you recently forward me for my surrendered endowment has now cleared.
Thank you very much for completing the deal. You did what you said you would do and the process was painless from my end - couldn't ask for any more.
Also like to comment that, on the 2 or 3 times I rang your office, the people answering the phone listened to my query and got an answer back to me in about half an hour. Very professional performance.
Best Regards,
Mr H
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| Dear
Mr Wayman
A few months
ago I was involved with ESP regarding two endowment policies
you were selling for me. Transactions were completed satisfactorily
2/3 months ago.
I write
to give praise to all staff for the service I received I was
kept well informed and was always received with politeness.
All I encountered, were pleasant, extremely helpful and very
efficient. Any queries I had that could not be answered immediately,
the answer was always sought A.S.A.P.
It is a
rarity to encounter such qualities in a company these days.
It was a
pleasure doing business with you.
Yours sincerely
Mrs O P
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Dear
Ms R
Can I tell you how refreshing it is to deal with a professional
at last. Thank you for replying so promptly, I will endeavour
to return the completed form asap. Kindest regards,A.M.
PS Feel free to copy this to your superior and ensure that he/she
knows it's genuine!
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| Dear
Ms R, Thank you very much
for your e-mail, and for the trouble you have taken.
We have, however,
decided not to sell any of the policies for the time being.
I have been impressed
by your service, and will have no hesitation in recommending
you to clients who may need to surrender or sell their policies.
Yours sincerely,
D.M.
|
Dear
B and co,
I would like to pass on my thanks for the call from your company
this morning ref the incorrect payee from S...... who purchased
my Standard Life policy via yourselves. And of course, my thanks
for the sale of the remaining 2 policies which went through without
a hitch. I note that S..... have promised a sum of £250
to anyone who reports my death - first time I've had a bounty
on my head;-) Seriously though, your service this morning reconfirmed
my thoughts on the exceptional customer service from your company.
Kind regards
M. B. |
| Dear
T To let you know the
cheque arrived on Saturday. I would like to thank you and everyone
else involved in the sale of this policy for all your hard work
and prompt correspondence.
Thank you
All the best
W. H.
|
Dear
B,
Just a quick note to say thank you. I received the cheque for
the sale of my Pearl policy today, and I would like to say how
impressed we were with the speed and efficiency in the way the
sale was conducted.
Thank you once again S. and V. N. |
| Dear
T
Thank you very much for your reply and the information
sent, it was very much appreciated.
Many thanks for fast response.
M. S.
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| B,
sorry for the delay in getting back to you. Right now, we're not
going to proceed with the sale. However, if circumstances change,
we'll come back to ESP. Friendliest service and best offer. Thanks
for your help. A. and D. L. |
| Hi
M, Thank you for you
messages both by fax and email. And thank you for the useful
information and your open-ness. Yes, P P was the best offer
by a long way and I have already faxed my acceptance of their
offer after I received your fax. I wanted to give you the opportunity
to supply quotes because of your bold statement that you're
rarely beaten. Anyway, I also wanted to say that I appreciate
your efforts and honesty.
Regards
W. H.
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